Hi,
Sorry about that - I'm not sure why I didn't receive your support request.
LAN Speed Test v4 requires an upgrade from v3. You can either go to http://www.totusoft.com/upgrade and enter your serial number to get your upgrade cost, email, and link -or- if you'd like to stick with v3, the latest v3 update is always available for download from http://www.totusoft.com/lanspeed under 'Alternate and previous versions'.
Thanks,
-Pete
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